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General Information

ORDERING:You can order online here, call in your order or print out an order form from our .PDF catalog. You cannnot combine shopping carts from this PTA Stuff Store & School Spirit Shack. To simplify things, just fax us an order form or call in your order. Thank you for your business!

FREE DELIVERY/SETUPS: Applies to Public Schools, Cities & other non-profit organizations. Business' may incur artwork, setup and shipping charges, please inquire. Free Delivery In USA only. UPS ground. - Alaska, Canada or any other area that is not standard UPS shipping rates may incur freight charges. Applies to most of our items on our "PTA Stuff" website and our "PTA Stuff" catalog. "School Spirit Shack" has many products that have setup charges and freight charges-Please inquire for exact costs if you are unsure.

ARTWORK: Your own mascot or one of our stock art designs will be reproduced at no charge. This includes enlarging or reducing, typesetting your school name, slogan etc.... If you would like to use your own design, please send a clean, large size black & white copy. We will resize it for you at no additional charge. Please do not fax your original artwork, it usually does not fax clear enough to reproduce. You may e-mail your own artwork (.tiff or .eps files) black & white line art. Fonts must be converted to paths. Your artwork will be done when you place an order with us. If we incur costs and time to redo or redesign your Mascot or Logo and you cancel the order, we may or may not have to charge you for the time spent in paying our artists depending on the circumstances.

SAMPLES: Sample requests that total $2.00 or more will be invoiced at 1st column price. Shipping charges may apply to samples.

PRODUCTION TIME: Custom Orders: 2-4 weeks after receipt of artwork, unless otherwise noted. No imprint: approx. 1 week. Please order early. Super Rush "EVENT ORDERS" will be accommodated whenever possible, but there may be an additional charge of $25.00 per product or more depending on when you need it.

PROOFS: Paper proofs are available at no extra charge. Request it on your order. Please respond to the proof ASAP.

COLORS: Product and Imprint Colors are constantly being added. Inquire for current selection.

OVERRUNS/UNDERRUNS: All efforts will be made to ship exact quantities, but due to printing variations, we reserve the right to overship or undership 5% and bill accordingly.

RETURNS: All return authorizations or claim requests must be made within 30 days of delivery. Unauthorized returns will be refused. No returns will be accepted for imprinted, special order & some unimprinted merchandise unless it is determined to be defective by the factory.

CANCELLATIONS: Canceled orders are subject to all expenses incurred up to date of cancellation. Completed orders cannot be canceled.

CREDIT TERMS: We will send open account to Public Schools whom provide complete payment information and when approvals of the order & artwork are done through the School. Please have the principal's signature on your order or the staff advisor/director. To have an open account, we must ship to the School and not to a home address. We also accept purchase orders. You will receive a bill a few days after receiving your order. Terms are net 30 days from date of invoice. Interest will be charged on late payments. Orders from individuals must be accompanied by payment.

CREDIT CARDS: Visa, Mastercard. Paypal-make payments to ptastuff@roadrunner.com

LOGOS/MASCOTS: Logos used in this catalogue are for illustration purposes only. They do not imply endorsement, nor are any items with these specific logos for sale to anyone other that the parties expressly authorized by the owner of such designs. Logos received for use in producing products must be in compliance with all trademark, copyright, patent or related laws or acts and are the responsibility of the purchaser. Please do not take our Mascots as they are copyrighted.

DISCLAIMER: Due to variances of materials, we cannot guarantee continuity of exact shade, color, size, texture or construction  of finished goods from lot to lot.

WARRANTY: Your satisfaction is our first priority. If we have not followed your instructions or reproduced art within specifications provided, we will reprint your order or issue credit. Liability is limited to the original amount of the invoice.

Any controversy or claim arising out of or relating to this contract or the breach thereof shall be settled by arbitration in accordance with the uniform rules for Better Business arbitration in accordance with the uniform rules for Better Business Bureau arbitration & judgment rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

CHANGES TO ORDER Any changes once the order is in production will be billed for any work done, plus any work to make the change. This may also delay shipping.

PRICING: Subject to change without prior notice. Any errors on our website or our catalog are subject to correction. All prices are in US dollars.

PACKAGING: All products are packaged bulk.

THANK YOU FOR YOUR BUSINESS! IT IS APPRECIATED!


Can't find a School Spirit Item? Visit School Spirit Shack for more: www.schoolspiritshack.com 
Call 1-888-962-7268 Fax 1-800-632-3153
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School Spirit Products for your School PTA, ASB, Booster Club, College or School store with many types of Spirit items. Spirit items for: School Teams, Athletic departments, Booster Clubs, Health Fairs and Carnivals are available. Call us also for your next fundraising event! College memorabilia, Items for Honor Students, Rewards for Academic excellence, Walkathon & Jogathon spirit items also are available. Give us a call! "PTA Stuff" is not associated with the "National PTA" in any way. Please visit their site at www.pta.org


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